Microsoft Office Stopped Working On Mac

• Microsoft Office Has Stopped Working
• Microsoft Office Stopped Working On Macbook
• Microsoft Office Stopped Working On Mac Mouse
• Microsoft Outlook Stopped Working
• Microsoft Office Stopped Working On Mac Laptop

Note

For Office 2013 or Office for Mac 2011, see Reinstall Office 2013 on a PC or Reinstall Office for Mac 2011. Unc mac admitted students. Problems while trying to install Office If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Note

Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open the Library folder. Note The Library folder is hidden in MAC OS X Lion. Microsoft Office compatibility. As we warned back in June, older Office for Mac will not work with MacOS Catalina. If you have Office 2011 for Mac or before, do NOT update to Catalina because Office will stop working. There's no workaround for this. If not, you can try to update Office in the Microsoft Store on your Windows PC or Mac. Step 1 Search Microsoft Store in the taskbar search and open it. Sign in the Microsoft account which is connected with your Office license. Step 2 Click on the three-dot icon and find Downloads and Updates.

Microsoft Office Has Stopped Working

This article only addresses the crash scenario where mso30win32client.dll is the module name in a crash signature.

For other scenarios, see the following articles:

If you still couldn't find a solution with Office Applications crashing or not starting, you might check the Microsoft Community Office Commercial Admin Center Forums.

Symptoms

Microsoft Office Stopped Working On Macbook

Microsoft Office 2016 applications may crash or cannot start. The applications that have been seen to be affected are Excel, Outlook, Skype for Business, Word, Access, Publisher, Project and OneNote.

Additionally, in the Application Event log, you may find a crash signature similar to the following in event ID 1000:

Note

Microsoft Office Stopped Working On Mac Mouse

• The Application Name will be the name of the executable of the application, such as excel.exe, outlook.exe, lync.exe, winword.exe, msaccess.exe, mspub.exe, winproj.exe, or onenote.exe.
• The Application Version, Module Version and Offset will vary.

Workaround

Microsoft Outlook Stopped Working

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To work around this issue, follow these steps:

Microsoft Office Stopped Working On Mac Laptop

1. Exit all Office 2016 applications.

2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.

   • Windows 10, Windows 8.1 and Windows 8:Press Windows Key + R to open a Run dialog box. Type regedit.exe and then press OK.
   • Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.

3. Locate and then select the following registry key:

   Microsoft office 19 for mac. HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonGeneral

4. Locate the ShownFirstRunOptin registry value in the key that is specified in step 3. If you do not find ShownFirstRunOptin, go to step 5. If you do find it, go to step 7.

5. If you do not find the ShownFirstRunOptin registry value, point to New on the Edit menu, and then click DWORD (32-bit) Value.

6. Type ShownFirstRunOptin, and then press ENTER.

7. Right-click ShownFirstRunOptin, and then click Modify.

8. In the Value data box, type 1, and then click OK.

9. On the File menu, click Exit to exit Registry Editor.